International Shipping

International Shipping Policy

By placing an international order with Brown Sugar Babe, you acknowledge and agree to the following terms and conditions.

Order Confirmation & Authorization

After placing an international order, you will receive an email requesting confirmation that you have read, understood, and agree to the terms of our International Shipping Policy.

Your order will not be processed until we receive your confirmation. You will have 48 business hours from the time the confirmation email is sent to respond.

If we do not receive a response within 48 business hours, your order will be cancelled, and you will receive a cancellation notification. Please be aware that it is the customer’s responsibility to monitor their email, including spam and junk folders, for this confirmation request.

Processing & Shipping Times

All international orders require up to 7 business days for processing before shipment. Once your order has shipped, estimated transit times are 7–20 business days, depending on the destination country and customs processing.

Expedited shipping is not available for international orders. We are unable to upgrade, rush, or expedite the processing or delivery of international shipments.

Shipping estimates are not guaranteed and may be affected by customs inspections, carrier delays, weather, or other circumstances beyond our control.

Customs, Duties & Import Fees

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by your country’s customs authority. These fees are the sole responsibility of the customer and are not included in your purchase price or shipping costs.
Failure to pay any required customs duties, taxes, or import fees that results in your package being refused, abandoned, or returned to Brown Sugar Babe will result in your account being ineligible to place future orders with us.

All International Sales Are Final

All international sales are final. We do not accept returns, exchanges, refunds, or cancellations on international orders for any reason.

Shipping Responsibility

Once your order has been shipped and is in the possession of the shipping carrier, Brown Sugar Babe is not responsible for carrier delays, customs processing, delivery errors, lost packages, or other issues that occur during transit. Any claims related to shipping must be filed with the applicable shipping carrier or package protection provider, if purchased.

By placing an international order, you acknowledge that you have read, understood, and agreed to this International Shipping Policy.